Security
Security you can build a season on.
Your business runs on trust — your customers' addresses, photos, and payment details included. LightMaster is built to keep that information private, protected, and firmly in your control.
How we protect your data
A layered approach to keeping your data safe — without you having to think about any of it.
Encrypted end to end
Your data is encrypted in transit and at rest, so customer details, job records, and photos stay protected on the move and in storage.
Secure payments
Billing runs through Stripe, a PCI-compliant payment processor. We never store full card numbers on our own systems.
Role-based access
Granular roles and permissions mean your office staff, crews, and admins only see what they're supposed to — nothing more.
Strong authentication
Protected logins and secure sessions keep accounts locked down. You decide who gets access and can revoke it anytime.
Always monitored
Our systems are continuously monitored for errors, anomalies, and suspicious activity so issues are caught early.
Backups & recovery
Regular backups and disaster-recovery practices keep your season's data durable, even if the unexpected happens.
Least-privilege infrastructure
Access to the systems that run LightMaster is tightly limited, reviewed, and reserved for what's strictly necessary.
Privacy by design
Security and privacy are built in from the start — and we never use your CRM data for our own advertising.
Your data is yours
We're a tool you rent, not a place your data gets locked away. You stay in control of it, always.
Export anytime
Your clients, jobs, quotes, invoices, and history are yours. Export them directly from inside LightMaster whenever your account is active.
We never sell it
We do not sell the Customer Data you enter into LightMaster, and we don't use your customers' information for unrelated advertising.
Delete on request
Need your data removed? Reach out and we'll handle deletion in line with our retention, backup, and legal obligations.
Have a security question?
We're happy to help security and IT teams with reviews, questions, or a data processing addendum. For the details on what we collect and how we handle it, see our Privacy Policy.