CRM & Pipeline

Every lead, estimate, and deposit on one drag-and-drop board built for the lighting season.

Track each customer's full lifecycle on a visual deal board that moves itself forward as you send estimates, collect deposits, and win jobs — no manual stage-dragging required.

app.lightmaster.io/pipeline

Pipeline

Every open opportunity, where it's stuck, and what needs to happen next.

Open pipeline

$78,318

18 open

Weighted forecast

$37,357

Probability adjusted

Follow-ups due

18

Need a nudge

Deposit pending

2

$8,000

Won (2026)

$17,889

4 deals

Lost

1

All time

ClientOpportunityStageValueNext action

Nora Bennett

Heath

2026 Holiday Lighting Install

New install

Follow up

$2,300

50% · $1,150 weighted

Follow up on estimate

Overdue · 9 days

Caleb Turner

Heath

2026 Commercial Lighting (HOA)urgent

Commercial

Measurement

$12,000

35% · $4,200 weighted

Contact customer

Overdue · 8 days

Harper Collins

Forney

2026 Holiday Lighting Install

New install

Won

$2,400

100% · $2,400 weighted

Contact customer

Overdue · 7 days

Miles Carter

Forney

2026 Holiday Lighting Install

New install

Follow up

$2,100

50% · $1,050 weighted

Follow up on estimate

Overdue · 7 days

Avery Brooks

Forney

2026 Permanent Lighting Installhigh

Permanent lighting

Drafting

$1,218

10% · $122 weighted

Contact customer

Overdue · 5 days

Sophie Grant

Southlake

2026 Holiday Lighting Install

New install

Won

$1,489

100% · $1,489 weighted

Schedule job

Overdue · 5 days

Theo Parker

Rockwall

2026 Holiday Lighting Install

New install

Follow up

$1,900

50% · $950 weighted

Contact customer

Overdue · 5 days

Lena Morgan

Forney

2026 Permanent Lighting Installhigh

Permanent lighting

Mockup

$4,800

40% · $1,920 weighted

Create mockup

Overdue · 5 days

Owen Mitchell

Rowlett

2026 Commercial Lighting (In-N-Out)high

Commercial

Measurement

$15,000

35% · $5,250 weighted

Complete measurement

Overdue · 5 days

Maya Reyes

Forney

2026 Holiday Lighting Installurgent

New install

Deposit due

$2,800

85% · $2,380 weighted

Collect deposit

Overdue · 5 days

Carter Hayes

Forney

2026 Holiday Lighting Install

New install

Drafting

$2,700

50% · $1,350 weighted

Create estimate

Overdue · 5 days

Elise Palmer

Southlake

2026 Holiday Lighting Install

New install

Follow up

$2,200

50% · $1,100 weighted

Contact customer

Overdue · 4 days

Noah Brooks

Richardson

2026 Holiday Lighting Install

New install

Needs contact

$2,100

15% · $315 weighted

Complete measurement

Overdue · 4 days

Grace Sullivan

Heath

2026 Permanent Lighting Installhigh

Permanent lighting

Deposit due

$5,200

85% · $4,420 weighted

Collect deposit

Overdue · 4 days

The whole relationship, one record

One tabbed customer record, nothing scattered

A single customer record unifies notes, reminders, two-way messaging, photos, estimates, invoices, payments, and jobs — so the whole relationship lives in one place. And when the season's over, a built-in rebooking engine pulls last year's customers back into the pipeline before your competitor calls them.

NotesRemindersMessagingPhotosEstimatesInvoicesPaymentsJobs

What you get

A pipeline that runs itself

Everything you need to move a lead from first call to scheduled install — without dragging cards by hand.

A pipeline with 11 built-in stages

Drag deals across a Kanban board from New Lead through Won and Ready to Schedule, plus add fully custom stages — each with its own win-probability and staleness threshold so nothing quietly goes cold.

Weighted revenue forecasting

Every stage maps to a close probability from 10% to 100%, then rolls up open value, weighted forecast, follow-ups due, deposits pending, and won-this-year right in the pipeline header.

Automation that moves itself

Send a quote, log a deposit, or create a job and the right deal advances on its own — and it never slips backward or re-opens a lost deal behind your back.

Foolproof convert-to-job

One-click conversion is double-click-safe — an accidental second click never creates a duplicate or orphaned job. Click twice, get one clean job.

Rich customer profiles

Lead-status badges, color tags, lead-source tracking, due-dated reminders with overdue flags, an activity timeline, and lifetime-revenue stat tiles — the whole relationship at a glance.

Real-time two-way messaging

Talk across the portal and email from one thread. A customer’s reply streams in live with file attachments — no refresh, no missed message during the busy season.

Rebooking engine

Refill the pipeline before your competitor calls

The season is short, and last year's customers are your easiest wins. A season-aware rebooking engine finds prior customers eligible for next season and surfaces a pre-season outreach nudge — Aug–Nov by default — so they're back on the board while the phones are still quiet.

Finds eligible repeat customers Pre-season outreach nudge

Bulk rebooking

One click creates rebooking opportunities for every client you served last season.

Target season year

2027

Pulls clients who had a completed job in 2026.

Past clients

44

with completed job in 2026

Eligible

44

no 2027 opportunity yet

Already booked

0

existing 2027 opportunity

Stop losing deals between the cracks

CRM & Pipeline is built into every LightMaster plan. Move leads to won on one board, forecast the season, and rebook last year's customers automatically.

Start for free